Everything you need
to know.

Fill out our quote form on the Contact page with your dimensions, thickness preference, and any add-ons. We'll return a detailed, line-itemised quote within 3–4 business days. No account required and no commitment until you approve.

Measure the length and width of your substrate in centimetres (preferred for accuracy) or inches — specify which unit you're using in the Additional Notes field. For L-shapes or complex configurations, measure each leg separately and include a sketch. We'll confirm all dimensions before fabrication begins. Tip: If you are working with a countertop installer, ask them to template the area and send us that for better accuracy.

Yes. We work with restaurants, cafés, hospitality groups, and fit-out contractors. Multi-piece project orders are welcome. The process is the same as residential — submit your measurements, receive a quote, approve, and we fabricate and ship.

No minimum. We fabricate single pieces for residential clients as readily as multi-piece commercial orders. Small pieces under 12″ in any dimension may carry a minimum fabrication fee — noted in your quote.

Yes — the quote form includes a file upload field accepting PDF, DWG, JPG, and PNG files up to 10MB each.

We use SUS 304 (equivalent to AISI 304) — the most widely used grade for food-contact, architectural, and kitchen applications. It contains 18% chromium and 8% nickel. The same grade used in professional restaurant kitchens worldwide.

Solid steel, through and through. Our surfaces start at 5mm full-thickness stainless — not a thin sheet bonded to MDF or plywood. This was exactly the problem we set out to solve when founding Lastra.

5mm is right for most residential kitchens. 6mm adds a more noticeable edge presence, popular for islands. 8mm suits commercial-adjacent or outdoor applications. 10mm is a premium architectural choice. It is all personal preferance! Ordering a sample set is the best way to decide.

Yes. SUS 304 is globally certified for food contact. It's non-porous — bacteria cannot penetrate the surface. No sealants or treatments required. We knead doughs, make kimchi, cut beets directly on ours.

Yes. The sink bowl is welded directly into the countertop as a single seamless unit — no rim, no caulk joint. Specify position, length, width, and depth. We offer all standard sink sizes — include a drawing for accuracy.

Yes. For faucet holes, specify the number, diameter, and position. Standard is 35mm; let us know if your fitting requires different. For appliance cutouts, provide the manufacturer's specified cutout dimensions.

Yes. L-shapes, U-shapes, and custom configurations are all available. We cannot gaurentee single piece fabrication, depending on size due to shipping. Measure each leg separately and include a dimensioned sketch. Complex shapes benefit from an uploaded drawing.

Fabrication takes 6 weeks from deposit payment. Freight transit adds 1-2 weeks. Total is typically 7-8 weeks from deposit to delivery. Rush orders are not currently available.

Once you approve, we'll send a deposit invoice (typically 50%). Fabrication begins on receipt of deposit. We'll send a production update at the midpoint and notify you when your surface ships, with tracking number. 3rd party LTL freight company will contact you to coordinate exact delivery window & date

We fabricate and ship — installation is handled by your contractor or kitchen installer. We're happy to provide installation notes for your contractor on request.

Your surface is custom crated and shipped via freight carrier. Delivery is curbside. Full tracking number provided when shipped.

All contiguous US states and all Canadian provinces. We do not currently ship to Hawaii, Alaska, or internationally outside Canada. Remote addresses may carry a freight surcharge — included in your quote.

Inspect your crate before signing the freight receipt/bill of lading. Note any visible crate damage on the delivery paperwork and photograph it. Contact us within 48 hours with photos and we'll work with the carrier on a resolution.

Yes. SUS 304 is well-suited for covered outdoor kitchens, bar tops, and BBQ surrounds. For coastal environments within approximately one mile of salt water, we recommend SUS 316 — please email inquire first.

Daily cleaning requires only a damp cloth or mild soap and water. Avoid abrasive scrubbers or steel wool. No sealing, oiling, or special treatment required — ever.

Yes. SUS 304 is rated for continuous use up to 870°C. Pots and pans can be placed directly on the surface without damage — a major advantage over quartz and composite materials.